Date and reason for the visit
Services
A local presence built around your property.
ZKH acts during your absences under an agreed protocol. Each task separates observations, coordination and the decisions that remain yours.
Property checks
Scheduled visits cover the visible and accessible items agreed during the initial inspection.
- Doors, windows, shutters and access points
- Visible water, damp or unusual signs
- Electricity, air conditioning and agreed equipment
- Accessible outdoor areas, garden and pool overview
- Mail and parcels as instructed
- Focused photographs and a dated report
Contractor coordination
You retain the choice and the decision. ZKH arranges access and passes on the information you need.
- Opening and securing the property
- Appointments with your existing contractors
- Presence during an agreed visit
- Collecting and forwarding quotations
- Relevant before-and-after photographs
- Tracking outstanding points and next steps
Preparing your return
Your home is checked against an agreed list before you arrive.
- Essential access and equipment check
- Cleaning and linen coordination
- Agreed recommissioning
- Receiving approved groceries or deliveries
- Final pre-arrival check
- Prompt notice of any obstacle
Exceptional checks
An extra visit may be arranged after an alert, severe weather or a contractor request, subject to availability and the agreed protocol.
- Visual observations without technical diagnosis
- Only expressly authorised protective measures
- Contacting the relevant professional
- Informing the owner
- Follow-up to the next decision
- Closure report
What the report contains
Items checked
Any change or anomaly observed
Only useful photographs
Action already taken within the agreed authority
Decision or approval required
A transparent scope
ZKH provides home care, monitoring and coordination. The service does not include finding tenants, negotiating leases, or collecting rent and deposits. Technical diagnosis and repairs remain with the relevant qualified professionals.
Frequently asked questions
How often should a second home be checked?
The appropriate schedule depends on equipment, season, absence duration and any insurer requirements. One or two monthly visits are common starting points, adjusted after the initial visit.
Will I receive a report after every visit?
Yes. The agreed level of detail focuses on facts, changes and useful decisions.
Can you arrange a contractor?
ZKH can arrange access and coordination. Quotes and work remain subject to owner approval unless a precise spending threshold has been agreed.
Do you hold property keys?
Only under a written agreement defining authorised access, permitted people and return conditions.
Tell me about your property and your usual absence periods.
A short first exchange confirms the location, expected schedule and useful scope.